Lilu is a technology company that builds advanced AI assistants to automate sales and customer communication across digital channels.
Our assistants don’t just reply — they sell, support, and complete transactions on their own, seamlessly syncing data with your CRM and business systems.
We help companies reduce costs, increase conversion in chats, and deliver faster, more intelligent service — turning automation into a lasting competitive advantage.
The development of Lilu began in early 2023. By November, our team had a working MVP, and by May 2024 we launched the first live AI assistants for hotels and e-commerce clients.
Today, more than 30 specialists — engineers, linguists, and AI researchers — are united by a shared goal: to create the perfect AI assistant for business.
We believe technology should empower people — giving business owners reliable automation and freeing employees from routine to focus on meaningful work.
At Lilu, we’re rethinking how humans interact with technology — moving beyond simple “question–answer” exchanges to natural, human-like dialogue.
Our technology goes beyond word recognition: it understands intent, context, tone, and emotion, allowing for true two-way conversations.
This transforms AI from a tool into a collaborator — capable of managing real business roles such as sales, consulting, and support with precision and empathy.
Lilu is more than a chatbot — it’s a full line of AI-powered digital employees built on deep learning and a proprietary dialogue engine.
Each assistant is trained for specific business tasks — selling products, consulting customers, or managing bookings and support cases — and works across websites, messengers, and email.
Designed to think, respond, and act like a skilled human specialist, Lilu delivers measurable business impact at a fraction of the cost.