Your digital host
in chat and messengers
Lilu is a smart concierge for restaurants that handles guest conversations and drives sales across every digital channel. It helps guests navigate the menu, explains ingredients, accounts for allergies and dietary preferences, and supports item customizations. The assistant takes pickup and delivery orders, books tables, and guides guests through payment.
Key Facts
Powered by your own data
Integration included at no extra cost
Free 30-day trial
One assistant for every channel
Launch in 30 minutes
Fixed monthly price
Plans & Pricing
Always included
- Integration included at no extra cost
- Free 30-day trial
- Fixed price with no message limits
$199 / month per bot
Impact After Launch
Instant 24/7 Responses
First reply in seconds — even late hours. Guests get clear answers about the menu and table reservations without waiting.
More orders from your website
More visitors complete their orders. The assistant removes common doubts, helps guests choose the right dishes, and smoothly guides them to payment. Average order value grows with smart upsells and add-ons.
Less routine for your team
Common requests are handled automatically. Your staff can focus on what matters most: great service in the dining room.
Happier guests
Guests get help without calling the restaurant or waiting in messenger queues. Fast, polite, and consistently high-quality service — in every channel.
Capabilities
Dish customization:
remove ingredients, double portions, choose milk/sauces/add-ons, and handle special requests.
Delivery & pickup orders:
place orders, confirm details, and send them to your POS or delivery system.
Table reservations
Payments:
send a payment link and confirm payment status.
ingredients, allergens, macros (if available), dietary preferences, recommendations, and alternatives.
Menu guidance:
Upsells:
drinks, desserts, add-ons, combos/sets, larger portions.
Integrations
Didn’t find your system?
We’ll integrate it via API or product feeds — free of charge, within a few days.
How to Launch in 4 Simple Steps
Connect your system
Add your system’s API token. Lilu pulls your menu automatically and is ready to take orders and answer guest questions.
Upload static materials like house rules, kids’ room details, current promos, or anything else that helps tailor the guest experience.
Enrich its knowledge (optional)
Define the rules
Set your preferences — formal or friendly voice, emoji usage, upsell behavior, and more.
Connect the chat and messengers your guests already use. No technical skills needed — the Lilu team will handle the integration for you at no extra cost.
Choose and connect your channels
Lilu starts working right away — no manual training, no scripts, no complicated setup.
For Restaurant Chains — the Orchestrator Mode
One One assistant serves your entire restaurant network. It runs on a shared knowledge base across the brand and all locations, with unified rules and integrations.
In a single conversation, guests can choose a location (or Lilu will clarify and pick the right one), view that restaurant’s menu, place delivery or pickup orders, book a table, reschedule or cancel a reservation, get smart upsell suggestions, and use loyalty — in any channel.
The assistant keeps the context end to end and completes actions without bouncing guests between websites, chats, and phone calls.
In a single conversation, guests can choose a location (or Lilu will clarify and pick the right one), view that restaurant’s menu, place delivery or pickup orders, book a table, reschedule or cancel a reservation, get smart upsell suggestions, and use loyalty — in any channel.
The assistant keeps the context end to end and completes actions without bouncing guests between websites, chats, and phone calls.
See Lilu in Action
Experience how effortlessly your guests can chat — and how much time your team can save. Test Lilu in your own environment — enjoy a free 30-day trial with full setup and support included
How can we contact you?