Features

aiso is a smart concierge for restaurants that handles guest conversations and drives sales across every digital channel. It helps guests navigate the menu, explains ingredients, accounts for allergies and dietary preferences, and supports item customizations. The assistant takes pickup and delivery orders, books tables, and guides guests through payment.

One agent for
all digital channels

Zero integration costs

30-day free trial

Powered by your data and rules

Speaks 50+ languages

One assistant. Every language, every platform, every customer.

Flat monthly pricing

Launch in 30 minutes

Plans & Pricing

$199 / month per bot

Integrations

Didn’t find your system?

We’ll integrate it via API or product feeds — free of charge, within a few days.

How to Launch in 4 Simple Steps

Connect your booking platform

Log in to Lilu and link your booking engine or PMS.

Upload static info such as menus, hotel standards, rules, spa services, or promotions — whatever helps personalize your guest experience.

Enrich Lilu’s knowledge

Quick configuration

Give your agent a name, tone, and personality. Set communication rules — formal or friendly tone, emoji use, upsell behavior, and more.

Integrate chats and messengers your guests already use. No tech skills required — our team will handle the integration for you, free of charge.

Connect your chats and messengers

Lilu starts working right away — no manual training, no scripts, no complex setup like traditional chatbots.

Happier Guests

Guests always get help — no waiting, no calls to reception, no frustration.
One consistent experience across your website, WhatsApp, Instagram and more.

Results You’ll See

Turn conversations into sales — and guest service into your biggest advantage. Faster replies, higher satisfaction, and more bookings with zero extra workload.

Instant 24/7 Responses

First reply in seconds — even after hours. Guests get accurate answers anytime, and night inquiries close automatically.

More Direct Bookings

The agent clears doubts that stop guests from booking. More visitors convert to paying guests — and smart upsells grow revenue.

Handles Complex Scenarios

Early check-ins, late check-outs, extra beds, special requests — all processed automatically, even if your website doesn’t support it yet.

Less Routine for Front-Desk Staff

Frequent questions about parking, check-in, or breakfast are handled instantly, letting your team focus on high-value or personal interactions.

One One “super agent” serves your entire network:

a shared knowledge base for all brands and properties, unified rules and integrations (PMS, channel manager, loyalty), and full control across every location.

It automatically identifies the correct property and context, then performs bookings, modifications, cancellations, upsells, and loyalty actions — all within a single conversation and channel.

Experience how effortlessly your guests can chat — and how much time your team can save. Test Lilu in your own environment — enjoy a free 30-day trial with full setup and support included

How can we contact you?

Works with any type of requests and questions

Do you have cribs for children?

What time does breakfast start?

Can you arrange champagne in our room before arrival?

Can we change the stay dates?

How do I connect to the Wi-Fi?

Certainly, I'm here to assist you with anything you need

Want to book a room for two with a sea view in July?