Lilu is a smart concierge for restaurants that handles guest conversations and drives sales across every digital channel. It helps guests navigate the menu, explains ingredients, accounts for allergies and dietary preferences, and supports item customizations. The assistant takes pickup and delivery orders, books tables, and guides guests through payment.

Powered by your own data

Integration included at no extra cost

Free 30-day trial

One assistant for every channel

Launch in 30 minutes

Fixed monthly price

First replies in seconds — even late at night. Guests get clear answers about the menu and table reservations without waiting.

More visitors complete their orders. The assistant removes common doubts, helps guests choose the right dishes, and smoothly guides them to payment. Average order value grows with smart upsells and add-ons.

Common requests are handled automatically. Your staff can focus on what matters most: great service in the dining room.

Guests get help without calling the restaurant or waiting in messenger queues. Fast, polite, and consistently high-quality service — in every channel.

remove ingredients, double portions, choose milk/sauces/add-ons, and handle special requests.

place orders, confirm details, and send them to your POS or delivery system.

send a payment link and confirm payment status.

ingredients, allergens, macros (if available), dietary preferences, recommendations, and alternatives.

drinks, desserts, add-ons, combos/sets, larger portions.

We’ll integrate it via API or product feeds — free of charge, within a few days.

Add your system’s API token. Lilu pulls your menu automatically and is ready to take orders and answer guest questions.

Upload static materials like house rules, kids’ room details, current promos, or anything else that helps tailor the guest experience.

Choose a name, tone, and communication style.

Connect the chat and messengers your guests already use. No technical skills needed — the Lilu team will handle the integration for you at no extra cost.

One assistant serves your entire restaurant network. It runs on a shared knowledge base across the brand and all locations, with unified rules and integrations.

In a single conversation, guests can choose a location (or Lilu will clarify and pick the right one), view that restaurant’s menu, place delivery or pickup orders, book a table, reschedule or cancel a reservation, get smart upsell suggestions, and use loyalty — in any channel.

The assistant keeps the context end to end and completes actions without bouncing guests between websites, chats, and phone calls.

Experience how effortlessly your guests can book, ask questions, and place orders — while your team saves time and captures more revenue.
Test Lilu in your own restaurant environment with a free 30-day trial, including full setup and support.